I listed the card as used. and provided pictures of the front and back of the card.
The buyer says the case was scratched which I think it may have scratches that I did not declare in the listing.
he showed me pictures that shows indeed showing scratches on the back of the case.
I allowed the seller to return the item and accepted the return request.
What do I need to watch out for when the buyer returns the item?
If it’s PSA Graded, the only thing I would make sure is that it’s the same serial number as the one you sold. Other than that be nice to the buyer-(refund the money as soon as you get your card back)-to avoid a neg/neutral feedback
When the buyer requested a refund, I accepted the refund claim and paid for the return shipping label.
Is the buyer still able to leave negative feedback?
Yes. But why would they? You did everything as a seller correctly. You accepted a return, paid for shipping and gave a full refund. That’s pretty positive.
And even if they do you can just chat to eBay and reverse it. You are over thinking the worst here. Relax
You don’t need to watch for anything. Mostly because there’s no point. There’s nothing you can do if something goes wrong anyways. eBay has wonderful buyer protection and no seller protection. The buyer can purchase a graded card from you, initiate a return, and send back a pair of used gym socks and there’s pretty much nothing you can do about it.
If they leave unreasonable feedback you can take it up with eBay, so that’s not too much of an issue.
I was really bummed out when I received a PSA card that had huge scratches not visible in the photos. Wish the seller had shown them like you did.
Didn’t wanna bother with a return so I just chalked it up as a card that I would have to send it to be re-cased, kinda happy about those new PSA cases now… Even better the card looks flawless so it might even go ten if i want to gamble and have them re grade.
Yes. Ebay told me to call back during office hours. Glad I recorded everything.
I knew something was fishy when the package he sent me didnt feel too thick given it should be a PSA card
What an awful experience. I can’t believe that. I’d like to know the buyer’s address so if he makes a new account I know not to send anything his way. DM me if you aren’t comfortable posting it publicly. Everyone needs to be aware of this person.
