I come from the discord.
The organizers offered 3 options for signing (1 simple signature in 1 item, no sketch - 1 signature + sketch - a combination of both) and even in Aritaās website they gave this info. The prices were huge too, you could only buy 1 spot per day (2 days), with a total cost of 515 euros for ā4 itemsāā¦ or not?
So as far as a lot of people understood, and what is stated in the website and in the email prior opening the tickets:
- English Signature in 1 item
- English or Kanji + sketch in 1 item
- Combination of options 1 and 2
As it was written, you could understand that option 3 means you can have 2 items, one only with signature, and other one with signature + sketch. The āonly one item per person per dayā is not stated anywhere (and wasnāt) prior or during the sale of Aritaās tickets, but after, and in a FAQ via Instagram.
But now, Gala says the option 3 (the combination of the first two options) means only 1 single item, but Arita can write his name in both English and Japanesse. That is for another 40 euros fee for a 3 seconds effort (we are paying Charizard taxes!!). So a lot of people is complaining, and more important, GALA organization is looking away. They are not offering to give back the addional fee from option 2 to 3, only full refund so āthey can sell it to other oneā. And they are not even trying to contact Arita and solve the issue that GALA has created not writing properly the content of option 3.
So what we are requesting, is to give back the fee from option 2 to 3 or allow to sign 2 items (1 with and 1 without sketches).
The thing here is that from the legal point of view (German law) there was missleading information in the sales description and is Gala who owns the responsability (and not Arita) of solving it (because they created it), and more important, Gala is not willing to take any responsability in this moment. One person could be wrong and understand a different thing, but all the people I know that are attending (10+) understood the same thing, and I guess more people is in the same boat.
And please, take note that it was announced 1 ticket per person per day. It doesnāt mean 1 item per person per day. Mean you only buy 1 spot per day, not items (again, option 1 (1 item), option 2 (1 item), option 3 (combination of 1 and 2 will lead to 2 items) for 1 spot or ticket.
If anyone is interested in this issue, I can post here pictures of the conversations with Gala Organizers or via Instagram.
Thank you! Long live Metapod, our Saviour and Creator!