Just wanted to vent my frustration with buyers who bid on an item and win, then afterwards ask you to accommodate shipping requests that weren’t advertised in the listing.
I only do GSP for international to avoid getting scammed, this guy wants me now to go around the GSP and fill out customs forms myself and adjust the item value down so he gets less fees. I’d normally be okay if he asked me BEFORE, but this guy has like 10 negative feedback over the past 6 months, a lot of it claiming he’s tried to commit mail fraud.
Needless to say, I’m not going to accommodate unless he pays for the GSP. I understand the import charges are ridiculous, but he doesn’t seem trustworthy and I don’t feel like losing a $100 item.
It’s a Yugioh card that I’ve literally listed 3 times now and either the payment has not been received or situations like this last sale arise.
Pokemon has some shady characters, but goodness the Yugioh buyer base is almost non-functional. Half of my sold Yugioh items go unpaid after being bid on. Is the fan base just that commonly inconsiderate? Idk
I would not accommodate at all with a “customer” with a lot of negative reviews.
Is refusing orders from people with a lot of negative feedback possible there? The #1 reason I don’t feel confident selling anything on EBay is that they side very often with the buyer in cases like “my card is damaged”, “my card is counterfeit” when it isn’t, and other issues like this
I have a lot of restrictors in place for who can buy from me. However, the “negative” feedback is actually from him as a seller doing shady things.
Sellers can’t technically leave a negative score for a buyer. It’s either a positive feedback with notes or no feedback. The reason I could see the mail fraud thing is that another seller left positive feedback for this buyer, but said “BEWARE” in the actual text, so it was actually negative. I’m glad the seller did in order to warn other sellers.
I wish I could just outright block people like them, but ebay doesn’t let me restrict people who have negative seller feedback.
I’ll probably just ignore and let the unpaid item assist take over. If I cancel (I’ve faced this issue before), the buyer can leave me negative feedback.
I messaged him and firmly told him I can either ship GSP or cancel order and relist and he is still trying convince me that I’ll be protected and not to worry. Not going to budge though.
Yeah, if you hold firm and do not ship unless he pays through GSP, you will be much safer. I Would just open an unpaid item case as soon as you can, and if he doesn’t pay you’ll probably be better off for it.
Cancel/Block like the others are saying is best way to go, if he cant agree with the terms and conditions of your sale. Most yugioh customer tend to be good at least in my experience, sorry you got a rogue one.
Yeah I don’t mean to make it a slight to YuGiOh buyers. I just tend to find that a much higher proportion of buyers don’t pay or respond to messages with Yugioh vs Pokemon.
Just a FYI if you do sell things on eBay it’s a good idea to always list cards as used and don’t mention the condition anywhere, just provide a clear front and back photo and state in the description the pictures are the actual card you will receive. You can’t argue condition when you never state what it is The counterfeit one I’d say is pretty unlikely to come up, I’ve never experienced that in 2k+ sales, maybe I’m just lucky in that regard.
I’m sorry, but this is poor advice. The problems come when you don’t disclose damage. If you’re honest about your cards people will buy them knowing full well what to expect. If you don’t and they get something that they’re not happy with you’re more likely to have someone return an item.
Disagree. I’m not saying hide damage but grading is subjective and your version of NM might be someone else’s LP. It’s better to provide a high res scan and let them make the decision on what they think it is.
If you goal is to avoid disapointed customers/returns; it’s better to say there’s a dent, scratches, or edgeware in ___ location vs saying look at the picture. It’s also a part of eBay policy which makes winning any eBay dispute go from difficult to impossible.
You can disagree all you want, but I will advise others against it.
Except pictures, even high d ones, hide major problems like dents, surface scratches, and creases. I have never purchased a collectible item from a seller who doesn’t describe condition.
Don’t let your fear of a customer complaint detour you from stating your experienced opinion of condition. You can even say you base your opinion on PSA grading standards then paste that page from the PSA website into each listing.
I agree with Gary. When I’m looking to purchase something on eBay (whether it be for my collection or re-sale); it’s not just the pictures that matter to me, but also the description. If a seller posts something along those lines (view pictures to gauge condition), I’ll just move onto the next listing.
And going a step further (another piece of advice)… For “common” cards that have many copies listed on eBay all the time, I will not even click on a listing unless the condition is stated within the Item Title - simply ignored as I’m assuming poor condition.
Maybe the culture is different between MTG (what I sell) and pokemon because there’s so much more grading of pokemon cards whereas MTG is almost completely about playing the cards, but I’ve never had a problem with my listing practices. If there’s something actually obvious like a dent or crease in the card you would point that out, but IMO scratches and edgewear just leave up to the photos. Here’s an example of a seller that lists the exact same way I do:
No mention of condition in the title or description, it’s left up to the photos. It’s pretty obvious there’s whitening, no need to point something like that out. If he said something like ‘MP Beta Lightning Bolt’ he’s opening himself up to people that might argue it’s HP upon receiving it. I know people that think NM = gem mint and would complain if a NM listing they bought wasn’t gem mint, which is why I think it’s better to not mention condition *besides major flaws like dents or creases that might not be obvious in the photos* … I agree you would definitely open yourself up to a potential return if you tried to slip a damaged card to someone by not mentioning something like that.
Obviously when it comes to higher end items you would point out things that matter like in following listing, again no mention of condition (by condition, I mean assigning your own derived grade to the card btw … as in NM/LP/MP/HP - you are inviting trouble doing this IMO which is what I’m advocating against because it’s totally subjective).
Anyways he’s got 250k+ feedback and all his negative and neutral feedback are for shipping times not condition, so I’d say it’s a fine way to list cards, and I still would recommend it to anyone as I believe it saves on potential issues with buyers and doesn’t create them.
The counterfeit one I’d say is pretty unlikely to come up, I’ve never experienced that in 2k+ sales, maybe I’m just lucky in that regard.