New seller here looking for advice
Buyer runs into a “financial situation” at 2 am and is asking to cancel the auction that he won and paid for, I already paid for shipping on it and was ready to mail it out in a few hours. What should I do?
hes saving you the hassle of a return
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Accept the refund and re-list it. It’s happened in the past, but they definitely saved you some hassle by being honest.
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Does that restart the auction from 0?
Accept the cancellation and void the shipping label. You’ll be out the 30 cent transaction fee (+2.9% if you’re on PayPal instead of managed payments), but that’s it. And it will save you the potential return/negative feedback.
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Yes, it would. Alternatively, you could contact the 2nd place bidder before relisting and ask if they want to purchase the item at their bid.
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Yes you should have the option to contact and offer the runner up. Also have the buyer formally request a cancellation, you should get your closing fees back in that case.
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“0 of 1 items you wanted to relist were relisted successfully. For more information go to the cancel details page.”
Probably because I hit my seller limit for this month? I will look into 2nd chance offer though, thanks.
Can`t send a 2nd chance offer because I hit my selling limit this month… wow selling on Ebay is so much fun 
Buy a store subscription. I pay $25 (or $28 or $30? something like that) a month for mine and I get a $100k selling limit (or some other inordinately large number). And I get pretty much infinite free listings. And my FVFs are slightly lower, too. It’s worth it if you have a lot of things you want to sell.
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