I wanted to make this thread mainly for reference sake. Keep in mind, I like Heritage and a lot of the people that work there, but just posting this for people who don’t use them or other sites that take forever to ship. Remember when everyone was freaking out when PWCC was bought out, and shipments took 1-2 weeks to process? This is the standard with Heritage.
I won numerous MTG cards and they don’t ship for weeks. The most recent was an order a little over 10k on the 17th, and we are now going into June and they still haven’t shipped. I only mention the value as it can’t be used as an excuse. Anyway just posting this partly because its frustrating, but mainly that this isn’t new and its crazy this has been the standard for such a long time.
Good to know, I won some stuff on the 17th as well and still have yet to see any sort of shipping information. I called recently asking about shipping estimates and they said “they are in a backlog” which in my line of work is a euphemism for “I’m not doing my job very well.” Kind of annoying when you’re also plugged with almost $60 in shipping fees
I’ve only had one experience with Heritage but they took almost three weeks to ship and they sent my just-shy-of-five-figure card freakin FedEx ground. Seriously?? I spend $9300 and y’all ship it FedEx Ground?? That pissed me off more than the wait time.
Big auction houses have a big problem with their shipping departments. I truly do not understand what takes so long. This is the shipping time quoted to me from Julien’s Auctions recently. The item fit inside a medium USPS box.
I’ve looked at HA a few times, but am yet to purchase a card on there. Sad to hear the shipping is this slow/delayed, at least as someone outside the US I have found Fedex to be one of the fastest/most reliable overall. You would think that given the generally high prices of items they are selling that they would have a relatively high end shipping routine in place as well, but I guess not.
Supposedly Heritage has 600ish auctions and hundreds of thousands of items sold per year. With such a large number of items auctioned per year, you would think that they would invest in better shipping infrastructure.
I’ve had them ship stuff in days, even before I’ve paid sometimes. They can definitely do it. At close to $2b in sales last year, they just don’t need to care that much since it isn’t as affecting demand at all.