I was recently scammed on a lot that promised sealed promos. I read the description several times, and it described the depicted promos and the seller’s policies (please contact us if you have a bad rating, etc.). At the very end of the paragraph, there was one line, an incomplete sentence, that simply read “[name of promos] or [name of two other cards].”
At the time I didn’t think much of it, because the line was so random and there was no context - I thought it was a copy-paste error, and treated it as a non sequitur.
Turns out the “A or B” statement means it’s a “raffle,” and you only get one of the two sets listed…or so Buyee claims in denying my request for a refund. Obviously, the seller sent me the two other cards - which are worthless - rather than the depicted promos.
I had Buyee’s standard protection, so I tried to claim a refund. I have explained that the single clause “A or B” buried at the end of a description that largely describes A does not reasonably communicate that you’d be getting either A or B. But Buyee has - four times already - simply claimed that the seller has “clearly stated” they will ship “A or B.”
I find Buyee’s (and the seller’s) logic incredibly strange. If there were a lot titled “Acer Swift 3” that included photos of the laptop, and had a description that was largely about that laptop BUT included a random, single line reading “Acer Swift 3 or Acer Swift 3 laptop case” (and NOTHING else), could you really argue that you’re selling either/or?
I am at wits’ end, but realize I am probably not getting a refund. However, I would still like to report the seller on Yahoo Japan. I’ve looked into contacting them, but it appears you need a Yahoo Japan account…would anyone be able to help me with this?
I’d also like to warn anybody who would like to use Buyee. If you do meet a terrible seller, know that Buyee will not do anything to help, because they are afraid of getting negative seller comments on their own account. You’d essentially be shopping on Yahoo Japan without the basic protections they afford to their Japanese customers.