So today I get back PSA Submission No.15 and I was super excited to open it up and see how I did. Upon opening I am honestly not impressed at how much slabs were returned…
I don’t know if its me or not, but as a collector and for just ‘general eye appeal’, my returns look shocking, especially for a 10?
The camera doesn’t do it justice and I have a video uploading currently to YouTube showing their conditions, but so many of them have air bubbles on both the front and the back of the packets.
#NOTE# The lighting on some of the pictures is deliberate to show off how they were packaged. Sorry in advance
Can I get all of your thoughts and opinions please? I think just from looking at how they were packaged, that the packets have literally just been shoved into the cases [and it took over 65 business days to get done], though I know that is only an expected time.
I got these 6 packets graded as the unlimited ones were from my base set booster box I opened up a couple of years ago, and then the others are the black triangle error packets. Knowing how much their are worth graded, I thought I would take the plunge… Really wishing I didn’t now, as I can see this just being a headache when I contact PSA regarding it…
That looks very rushed, the ones i used to have had the flaps folded more neatly, they looked quite nice.
I used to like the idea of having graded packs, but as time went on i didn’t like em in the sense that it didn’t do anything for my collection so i just sold them and stuck to ungraded ones which i can show off with the flaps unfolded.
I’ve never seen graded packs crammed and wrinkled like this. You got boned. No two ways about it. Best of luck sorting this out with PSA. Keep us updated!
PSA are pretty good when it comes to sorting issues out though. The thing is I can’t see any of those packs being Gem Mint anymore =(
I’ve got four damaged cards (all inside slabs with 10’s) that PSA damaged. I know mistakes happen, but it’s so devastating when they happen to you. All the best mate! Keep us all updated.
I got in contact with PSA and got a great representative - Shout out to him.
I sent him a copy of this thread showcasing just a couple of the pictures . The customer rep. went and spoke with his manager and I’ve since received an email requesting all slabs to be returned.
When they arrive, he will handle it personally for me. The grades will be reviewed free of charge, and if the grade is affected [due to damage], PSA will pay for the damages. The shipping to and from will also be covered by PSA as its going to be expensive to ship 6 bulky slabs back to America.
I’ll see if I can get the video up at some point today, just for my own records, but to show you the difference between a photo and how they look on camera.
I generally have had nothing but exceptional service with PSA in my 6 years of membership. On the one hand, the way these packs were encapsulated is reprehensible, but on the other, it sounds like PSA is going above and beyond to take ownership and rectify the situation. I’m sure the inconvenience will be a bit annoying, but it is reassuring to know (as a fellow customer) that PSA is responsive to issues like this.
I know I said ‘black star triangle error’ a couple of times throughout the video. Please ignore that
Video is currently set to unlisted, but its viewable. With that said, this was filmed just to show case the different between a still shot camera and a video as well as documentation purposes. Slabs are on their way back to PSA via Express Post.
Would’ve been nightmarish task to sell them as “PSA 10’s”.
