paypal fee's

I would personally never ask a buyer to pay my fees, its a bit insulting to ask someone to imo

4 Likes

Honestly just invoice the person whichever price you stated at.

Don’t say your card is 100 euros and then send them an invoice for 103.76. If you want to cover your fees then you’ll have to say you’re selling it for 103.76.

3 Likes

Completely agree. I never understood the notion of making a buyer responsible for a seller’s Paypal fees. Paypal is providing a seller with a platform to conduct business with most of the world. Not sure why a lot of sellers assume that they shouldn’t be responsible for that fee given the service Paypal provides. Without Paypal a lot of transactions would never occur.

6 Likes

I wish you weren’t serious… I mean it’s fine if you really want that 2.83 euro badly but I think on the long run you’re possibly losing repeat customers over what I consider chump change. (Next time include an extra 5 euros in the deal)

To answer your question though, it’s #2 all day. I’ve never asked for extra or had any seller ever ask for extra. Though it seems in your country people don’t use paypal much, maybe make it clear that it’s going to cost extra if they want to go that route. I don,t recommend it, but that’s up to you. :blush:

Lastly, when you start dealing higher value items, you will see Paypal offers protection for both buyers and sellers. The fees are worth it imo, it’s nothing. Unless you add feebay on top.

IMO it’s on the seller to pay the paypal fees unless stated otherwise, the terms of payment should always be in the listing to avoid situations like what you encountered. eg. Usually with high value items a lot of sellers will say something like ‘Payment via paypal gift otherwise add 3.5%’ or they might offer to split the fees. If nothing is stated it’s fair to assume seller will pay fees.

In your situation I understand you were only looking for bank payments so you could say ‘sure paypal is fine if you send it f&f because I don’t want to pay the fees, which is why I only wanted bank payment’ - I think that’s fair since you didn’t want paypal as a payment option. I’ve done this plenty of times and the buyer usually says sure or offer to pay the 3.5% for the buyer protection.

That said, if it was a $100 card I would’ve just taken the sale and the fee hit, $4 isn’t really worth arguing over. If someone offered me $96 on my $100 asking price I’d take it. You’ll have a happy buyer that’s more likely to buy again from you in future.

2 Likes

I am always insulted when asked to pay the fees. It shows immaturity and a strong lack of knowledge of how the real world works. I have the money, why should I pay a fee? This is one topic I could rant on and on about. It’s basic customer service…

I’ve cancelled deals before over a $1-$2 “fee”. It’s the principle.

4 Likes

What I might do is charge 1000.00 but if they want to save 40.00 just pay f/friends and I’ll make it 960.00. Doesn’t affect me either way.

1 Like

If this is in The Netherlands where practically nobody uses PayPal and the buyer explicitly asked for PayPal while you did not list it as an option, then I think you are completely in your right asking for the fees.

Whether it is nice or not is another question, but Dutch boosters are rare enough to get outside of the Netherlands so I would expect the buyer to pay the fees in this situation. In other situations you might not have that leverage.

It’s actually against Paypal’s TOS to ask buyers to pay the paypal fee.

So yeah, incorperate it in your prices peeps.

I agree with this.

Have it incorporated in the original price, and like I’ve done on Facebook, they can save by not paying fees, if the buyer chooses to do so.

I find it interesting that people would feel insulted, if asked to pay fees (as the buyer), because the seller could have listed the bottom price that they want to receive for the card. Although it works better do start off with the higher price, it doesn’t seem like a big deal to me.
I can’t think of many purchases I would cancel over 3%

From my knowledge, asking a buyer to pay the fees is actually against paypal’s ToS. Like you can specifically raise your prices (in advance) a bit to account for the fees, but basically going “can you cover the paypal fee” is not allowed as far as I’m aware. It specifically states that the fees are for the seller, not the buyer. So basically account for fees beforehand and have slightly higher prices, or don’t charge the fee.

Asking someone to circumvey the fees by sending as family and friends for a sale is against the ToS too AND means the buyer has to skip out on any sort of protection in case something bad happens to their purchase.

Tbh my opinion on your specific case is, if you normally don’t use paypal and don’t have anything set up, don’t accept the sale, or just sell it for the price listed (wich would be the fair thing to do) and take the fee hit.

would you ask someone to pay your bills? its the same concept as asking someone to pay for YOUR fees, if you are accepting payment through paypal and want lets say no lower than $50 after fees for an item, just add 3% onto $50 to your asking price

When you are buying something from an online store,they will charge you extra for paying with paypal, right? (at least in the netherlands they do, as for as I know)
So why should it be different in this situation.

The buyer could do a bank transfer (which is normal for the seller in this case), but he wants to use Paypal. That is his decision! but the extra costs the seller makes should be paid by the one who chooses to use it. Just my opinion.

Not sure about Dutch stores, but the European CardMarket site charges 5% for PayPal purchases, hence why I most of the time opt for a bank transfer and then a few days wait.

To be fair, I can understand the notion of asking the buyer to pay the fees, especially if you’ve got a good reputation, since PayPal offers absolutely no protection for the seller. I see it as additional protection they can buy if they so choose to. But yeah, personally, I also would just offer a price drop if they pay via F&F, like Gary said.