Hi everyone! Thanks for being so candid about your thoughts and experiences with me on eBay.
To set the record straight, I do not engage in shill bidding. Never have, nor do I have the time to do so. Iāve only got one eBay account that I list items from, and thatās all I use. If the OP has any specific examples of items numbers that he/she feels have been shilled, please post them here and Iāll check back and Iāll post screenshots of the bidders to prove it.
Now, on to the emotional aspects that some of you have against me. Yes, we charge $3.50 shipping on all of our auctions, regardless - no exception. Iāve moved away from BIN listings because I got tired of dealing with what I perceived as lowball offers. Keep in mind, most of these āexperiencesā came when I just received cards back from PSA. Of course Iām going to list them at stupid prices because it costs me nothing to do so, and sometimes people actually do pay them. I once received $200 from a guy in Australia for a full art holo Kingdra PSA 10 from Primal Clash. So, yes, it does happen. Iāve found that itās just much easier now to do auctions.
If youāre thinking that prices have been higher recently, perhaps itās because we are the featured seller with a huge banner linking directly to our exclusive auctions on the eBay toys page. Weāve also had ebayās Marketing team reach out to other platforms and weāve been featured recently on the PokĆ©mon blog dot com and a couple others.
I have ZERO tolerance for some circumstances (letting your ākidā bid, bidding and immediately asking to cancel, etc.) that occur and yes, I am oftentimes very direct with my comments when it happens. At the end of the day, letās not forget that eBay is a price driven platform that sells commodities. There is minimal ācustomer loyaltyā at best. What I mean by this, is that from a merchantās perspective, most people arenāt going to pay me more money for the same item that someone else is selling for less, just because I am me. That just doesnāt happen, so there really isnāt any incentive to go above and beyond to provide certain aspects of what most would consider āexceptional customer serviceā. This means I ONLY focus on hassle-free transactions. The Pareto principle states that 20% of your customers are going to account for 80% of your problems, so I actively try to eliminate those 20% customers from my interactions when Iām dealing with a strictly price-based selling process.
The old saying goes, āgood - fast - cheap, pick twoā. eBay handles the ācheapā with their lowest price auction model, and we ship immediately. Those customers that have unrealistic expectations that they can get all 3, we invite them (through our directness) to shop elsewhere.